Technical Help

We recommend the following software and hardware for an optimum experience on our site. All of the recommended downloads are free.

Recommended Browsers

These browsers are fastest at certain operations and support the rich features this site offers:

Plug-Ins

A plug-in is an application that interacts with the browser to enhance user experience. To enjoy video and other features on this site, you will need Adobe Flash Player 8 or Adobe Flash Player 9. We also recommend Adobe PDF.

Note:
There is a known bug with an older version of Flash 9. If you are receiving a message that says "Memory error in line 56" while visiting our site, please go to Adobe's website and upgrade to the most recent version of Flash 9.

Recommended System Requirements

  • Connection speed: LAN/Cable or DSL
  • Screen resolution: 1024X768 or higher
  • Operating system: Modern computer running Windows NT (R) or later, with administrator privileges, or MAC OS 10.4 or higher.