Los Angeles News

Beverly Hills restaurant shames no-show customers on Twitter

Wednesday, March 27, 2013

An upscale Beverly Hills restaurant has an unusual way of outing no-show customers by using social media.

The Red Medicine restaurant is not only dishing out food, but is dishing out some tweets customers find distasteful.

For example, in one tweet, it mentioned a customer by name and said, "I hope you enjoyed your gf's bday and the flowers that you didn't bring when you no-showed for your 815 res. Thanks."

And now some people on social media are asking: Who has the worst manners? The no-shows or the restaurant for tweeting names?

Red Medicine responded by saying it lost 20 percent of its total reservations on Saturday and that most diners don't realize the impact no-shows make on a restaurant.

The restaurant said it tried overbooking to compensate for the no-shows, but that didn't solve the problem.

"We understand emergencies happen, but most diners who no-show most likely don't think twice about it," Red Medicine said in a statement. "We'd like them to realize that one short call to cancel can make a big difference. Whether people agree with our reaction, we hope that it brings attention to how all restaurants are impacted by no-shows."

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food, los angeles news, melissa macbride
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