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Sprint: Houston-area experiences 'voice' outage again

Wednesday, April 03, 2013
In this Aug. 7, 2008 file photo, an illuminated Sprint sign is shown at one of the companys stores in New York. Sprint Nextel Corp. is eliminating about 8,000 positions in the first quarter, it was announced Monday, Jan. 26, 2009, as it seeks to cut annual costs by $1.2 billion. (AP Photo/Mark Lennihan, File)

In this Aug. 7, 2008 file photo, an illuminated Sprint sign is shown at one of the company's stores in New York. Sprint Nextel Corp. is eliminating about 8,000 positions in the first quarter, it was announced Monday, Jan. 26, 2009, as it seeks to cut annual costs by $1.2 billion. (AP Photo/Mark Lennihan, File)

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Sprint says a software issue caused a "voice" outage for customers in the Houston area Wednesday evening.

Around 6pm, the company began experiencing a software issue that prevented customers from being able to receive phone calls. It took about 50 minutes for crews to fix the problem.

The outage comes exactly one week after customers all across the Houston area were unable to make or receive phone calls for more than four hours. On March 27, an equipment issue at one of Sprint's switches prevented customers in several markets, including the Houston area, from knowing when they were receiving calls.

No other details were immediately available.

Stay with Eyewitness News and abc13.com for the latest details.
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