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Porterville bride fights for wedding dress delivered to wrong address

Tuesday, September 17, 2013

A Porterville bride-to-be lost her brand new gown because of a simple moving mistake. The dress was dropped off by UPS at the address listed on the package. The problem was the bride does not live were the dress was delivered, and the wedding dress wasn't getting returned.

The dress cost Erica Hicks hundreds of dollars. And when she went to track her delivery she realized she made a big mistake. The package went to her old address and she said when she went there to ask for her wedding dress she was told it was never delivered.

This couple's wedding day is just six weeks away on their fifth anniversary; a day Hicks eagerly awaits and has been seriously planning for over a year. In that time she had clicked through thousands of gowns until the perfect dress appeared on her computer screen.

"It was the style I want and it was online only and it was on a really good sale, so I just knew I had to buy it," Hicks said. So the bride-to-be ordered the dress, and then waited.

"I was waiting for my dress to show up at my house," Hicks said. "And then the estimated days came and went. So I was like, ok let me track it, and that's when I realized it was going to the wrong house."

Hicks discovered her critical mistake; she forgot to update the address for her David's bridal online account. "My stomach sank," Hicks said.

The package went to her old address where she says the new tenant told her she didn't have it. Hicks filed a police report and when Porterville officers went to the home, they also came up empty handed and told Hicks there wasn't much they could do.

"We kept being told it's not stealing because it was delivered to the address," Doris Jayroe, Hicks' grandmother said. "Even though their name was not on the invoice or the package."

. Police are not revealing the details of how but the dress was turned over to police headquarters and then to Hicks who quickly opened the box to hold her wedding gown for the first time.

Both David's Bridal and UPS appear to have done everything according to their own policies. Porterville police also say they are looking into whether any crimes were committed by the person who received the package.

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porterville, local, rick montanez
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