United says hardware issue caused outage
CHICAGO, IL -- United Airlines says 580 flights were delayed Tuesday because a piece of computer equipment failed to communicate correctly, and its backup system didn't work as expected.
The failure shut down United's website for more than two hours and prevented workers from boarding passengers on time. United passengers reported long lines in the airline's hubs in Newark, New Jersey, San Francisco, Houston, and Chicago. It also caused nine cancellations.
United Continental Holdings Incorporated said Wednesday that it's still working to find out why the computer equipment didn't work right.
The problems came on the same day that airlines already had to deal with Hurricane Isaac, which has disrupted travel in cities around the Gulf of Mexico.
- Man shot while mowing lawn in N. Houston 34 min ago
- Strong earthquake shakes central, southern Mexico 14 min ago
- Security guard fatally shot in SW Houston 51 min ago
- Man allegedly seen on video during burglary charged 44 min ago
- It's Free Stuff Friday!
- Man avoids $525 fine for soda refill
- Two people inside parked car shot, one fatally
- Twin boys fight off carjacker in San Antonio
- Woman forgives son's killer at the gallows 15 min ago
- Chipotle plans first price hike in 3 years
- Use natural dyes to decorate Easter eggs
- Prosecutors seek arrest warrant for ferry captain
- Michaels confirms breach of as many as 2.6M cards
- Kansas City highway shooting suspect in custody
- Travis Herzog's midday weather forecast
44 min ago