7 On Your Side

Cash paid, but car never delivered

Friday, September 21, 2012

At car broker Wilbur Michele's Flatbush office, they wouldn't let us in the door and closed the gates when we showed up to ask about the money owed to a Brooklyn mom.

7 On Your Side wanted to know what happened to her $10,500. That's how much Gaynor Williams said she paid for a car that she never received.

All Gaynor Williams has for her money is a faded receipt. She was supposed to get a 2005 Toyota Highlander.

Eight months after forking over that cash to the auto dealer at a car auction in New Jersey, she's still car-less, commuting on the train to her job as a bus driver.

"I'm just tired. I get home at 7:00 p.m. and leave at 4 in the morning, so that's the reason why I tried - finally managed to get the money together to get a car," Williams explained.

Short-lived happiness turned to frustration. First the dealer told her the Highlander she picked out was no longer available and offered a different one, which needed repairs.

"I said no. I don't want that. I want my money. I want no car. I said I don't want to do business with you no more; I want my money, cause I said you're going to give me a garbage car," Williams said.

After our second appeal the autobroker ponied up a deposit on his debt and signed an agreement to pay the balance by year end.


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