Consumer

American, Southwest airlines report reservation outage

Tuesday, September 11, 2012

Some passengers trying to book flights on Southwest or American airlines encountered problems with the reservation systems Tuesday.

Both airlines said the glitch was caused by the Sabre Holding Corporation, which provides the reservation technology to the airlines. Sabre confirmed that customers experienced difficulties "for a short time today." United, Delta, and U.S. Airways use other providers and were not affected by the outage.

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