Custom transportation at Special Needs Chicago
March 21, 2013 (CHICAGO) (WLS) -- Getting from point A to point B can be especially challenging for people with disabilities. That specialized need has also created a successful business in customized transportation.
Michelle Dacy started Special Needs Chicago, a non-emergency transportation business, about a year ago.
"Most people are going to medical appointments. However I have a wedding for somebody coming up. Yesterday I took somebody to a funeral. People go to parties so they're definitely for personal or medical appointments," Michelle Dacy, Special Needs of Chicago, owner, said.
Special Needs Chicago has 50 accessible vans to serve the city and suburbs. There's a fee structure for services. Find it online at SpecialNeedsChicago.org
"When we have doctor's appointments or follow ups, going to bring it to the offices that are all over the mostly western suburbs, they pick you up, bring you there, and then when you're through with the appointments, you can either call or if you know about what time you'll be done, they'll come back automatically," Lawrence Gasunas, customer, said.
"She calls us to confirm the appointments, make sure that we know what time they're going to pick up the patients," Nancy Almanaza, nurse, said of Special Needs Chicago.
"We go 24/7 and we give real personalized service, so I'm taking care of not just the passenger and their family, I'm also taking care of the health care workers," Dacy said. "I'm a customer service person. It's not about sales volume."
disability issues, karen meyer
- Falling ice smashes car windshield in West Loop
- GOP gubernatorial candidates hold last forum before primary
- Rat problem could increase with spring thaw
- ABC7 First Alert Weather Forecast
- MS Awareness Month events in Chicago area
- Catalytic converters stolen from cars in Chicago Lawn
- I-55 rest stop dedicated to fallen state trooper
- Priest: Billboard with assault weapon 'disrespectful'
- Potholes prompt revamped street paving plan
- CPS student's murder remains unsolved 5 years later
- Armed robberies prompt alert in South Shore
- Teenager sexually assaulted in Logan Square
- Chicago River to be dyed green Saturday morning
- abcnews: Cracked Dam Leads to Human Remains