The co-CEO of BlackBerry maker Research in Motion is making only a brief reference to last week's outages as he opened a conference for software programmers in San Francisco.
Trying to make amends for massive outages last week, Research In Motion announced a free premium apps giveaway for millions of its customers who may still feel jolted, and a month of technical support for some.
BlackBerry users across the world were exasperated Wednesday as an outage of email, messaging and Internet services on the phones spread to the U.S. and Canada and stretched into the third day for Europe, Asia, Latin America and Africa.
India's Home Ministry threatened Thursday to block BlackBerry corporate e-mail and messaging services unless the device's manufacturer, Research In Motion Ltd., makes them accessible to its security agencies by Aug. 31.