Support for ABC11's iOS News App

Get the latest news and weather directly on your iOS device!

Please note: If you have trouble installing the ABC11 Raleigh News app, please make sure that the Operating System (iOS) on your iPad is updated to version 5.0 or higher.

How to check your iOS version:

  1. Turn on your iPad
  2. Tap the "Settings" icon/button
  3. Select "General"
  4. Select "About"
  5. Look for "Version"

If you don't have version 5.0 (or greater), please do the following:

  1. Open iTunes on your computer
  2. Connect your iPad to your computer
  3. Check for software updates for your iPad
  4. Download/install any new software updates to your iPad
  5. Try downloading the ABC11 Raleigh News app again from the iTunes store
  6. Please contact us using the form below if you continue to have difficulty

FAQ: Audio is not heard when video is playing

Make sure that your iPhone/iPad/iPod Touch is not on the silent/mute mode. To check this, look at the slider switch on the side of your device and make sure it is not in the mute position (when the slider has a visible orange marker, your device is on mute).

We want to hear from you!

Fill out this form to send us your feedback.
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